Create a Proven Employee Engagement Strategy

Gallup works with both Fortune 500 companies and small businesses to improve employee engagement and performance.

How to Improve Employee Engagement

Gallup defines engaged employees as those who are highly involved in and enthusiastic about their work and workplace.

To move your employees from simply "putting in their time" to being committed to their work:

  1. Measure what matters most for employees' performance.

    Leaders often focus on metrics that don't tie strongly to employees' psychological needs and ultimate performance. View the 12 elements of employee engagement that predict high team performance.

  2. Act quickly.

    Employees who strongly agree that their organization acts on survey results are 1.9 times more likely to be engaged. If you're not using a survey that provides a framework for taking action, now is the time to switch.

  3. Make it an ongoing process.

    One of the most common mistakes that leaders make is to approach engagement as a sporadic exercise in making their employees feel happy. Employees need ongoing purpose and development, not biannual perks, to achieve more for your organization.

  4. Empower managers to drive engagement.

    Engagement isn't just an "HR thing." Managers account for 70% of the variance in team engagement. There are no quick fixes when it comes to human relationships. It is essential that managers effectively interact with and develop each team member over time.

Get our advice about where to start today.

No matter where you're at in your employee engagement journey, we can quickly give you ideas for next steps.

Gallup Access Manager Platform

Go beyond the annual survey — create a culture of engagement.

Gallup Access is a survey and learning platform that gives your leaders, managers and HR teams the tools and insights they need — year-round — to create an engaging workplace culture.

With Gallup Access, you will be able to:

quickly send out the Q12 survey and get reporting that reveals your biggest opportunities for engaging your team and improving performance
choose from over 200 questions for pulse surveys to monitor your culture and find out what your employees are experiencing
benchmark your results against other companies in your industry
get intuitive team conversation ideas and management insights — automatically provided to you through an individualized dashboard based on your survey results
explore best-practice management and leadership content anytime, including articles, videos and learning modules

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Connect with us to get the details you need.

Gallup Access is a subscription-based survey and learning platform — you can start with the solutions you're ready for and then build out as needed.

Gallup's Q12 Employee Engagement Survey

Why ask your employees hundreds of questions when you can get the most accurate results and action ideas by asking only 12?

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Gallup has studied millions of organizations worldwide, and we have discovered what the best do to build engaged workplaces — those that see significantly better profitability, productivity, absenteeism, customer loyalty/engagement and other business outcomes.

Increasing engagement starts by meeting your employees' 12 basic, individual, teamwork and growth needs. These 12 elements of employee engagement make up the items on Gallup's famous Q12 survey.

Q01.  I know what is expected of me at work.

Q02.  I have the materials and equipment I need to do my work right.

Q03.  At work, I have the opportunity to do what I do best every day.

Q04.  In the last seven days, I have received recognition or praise for doing good work.

Q05.  My supervisor, or someone at work, seems to care about me as a person.

Q06.  There is someone at work who encourages my development.

Q07.  At work, my opinions seem to count.

Q08.  The mission or purpose of my organization makes me feel my job is important.

Q09.  My associates or fellow employees are committed to doing quality work.

Q10.  I have a best friend at work.

Q11.  In the last six months, someone at work has talked to me about my progress.

Q12.  This last year, I have had opportunities at work to learn and grow.

The Gallup Q12 items are Gallup proprietary information and are protected by law. You may not administer a survey with the Q12 items or reproduce them without written consent from Gallup. Copyright © 1993-1998 Gallup, Inc. All rights reserved.

Do some of the 12 elements seem simple to fulfill? Gallup's research has found that only a small percentage of employees strongly agree their employer or manager delivers on them. But Gallup can help.

Learn about our purchasing options for small, midsize and large companies.

We offer tiered survey and learning solutions — you can start with the one you're ready for and then build out as needed.

Why Gallup's Approach to Employee Engagement?

We're not new to the science of employee engagement — in fact, we helped launch the concept over 35 years ago.

Since then, we have studied what matters most to employees and business outcomes, and we have perfected the art and science of employee engagement.

Here are three reasons we can help you get results in ways that others can't:

Our elements of engagement are scientifically linked to business outcomes.

Gallup examines employee engagement and team performance across a range of general and industry-specific outcomes, including productivity, profitability, turnover, customer engagement, safety and absenteeism.

Accurate benchmarking capabilities let you compare your results against others using the world's largest database.

Our extensive database and analytics capabilities make your survey results more relevant and beneficial — and our advice more likely to help you improve your business results.

Our best practices help managers build engaged teams.

The No. 1 influence on your employees' engagement is their manager. Our employee engagement insights support this principle and can help every manager in your company have more engaging conversations and performance reviews with their team.

Discover why Gallup's approach is better than your current setup.

We have a lot more reasons to share with you, but the top reason is that our approach is proven to increase engagement and improve performance. Connect with us to learn more!

About Us

We’re a global analytics and advice firm that helps leaders and organizations solve their most pressing problems. We can help you establish a survey strategy, identify pain points and train your leaders to create an engaging workplace.

80-plus years of data collection experience

42.9 million respondents in Gallup’s employee engagement database

160 countries with data in the Gallup Analytics database

99% of the world’s population represented by the Gallup World Poll

90% of Fortune 500 companies using CliftonStrengths