What was the pandemic’s impact on businesses and employees? Know from Gallup’s State of the Global Workplace: 2021 Report. We have the workplace trends, the human insights and the lessons to lead by.

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Go beyond the State of the Global Workplace and into action.

Offering more than data-driven insights, Gallup helps leaders make sense of a complex and changing world through human understanding. Our report breaks down key measures of employee wellbeing and satisfaction at the global, regional and country levels. In addition, readers of the report will receive the following:

Regional analysis from Gallup experts

Break down the core findings of the report and its relevance to your business.


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A global pandemic. And its impact on global engagement, stress and the workforce.

COVID-19 Impact

45% of people say their own life has been affected “a lot” by the coronavirus situation. Although not surprising, leaders need to focus on employee engagement and wellbeing to build organizational resilience for tomorrow’s workplace.

45% of people say their own life has been affected a lot by the coranavirus situation
45% of people say their own life has been affected a lot by the coranavirus situation

Employee Engagement

Following a steady rise over the last decade, employee engagement decreased globally by two percentage points, from 22% in 2019 to 20% in 2020. Leaders will need to address this decrease and the business impact on workplace culture, employee retention and performance.

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With global borders closing, workplaces shuttering and jobs being cut, workers’ daily stress reached a record high, increasing from 38% in 2019 to 43% in 2020. Leaders and managers at every level should address this as it could lead to increased burnout, upset and disengagement.

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A world of stress. A regional breakdown.

2020 was a stressful year, but not all regions experienced the same levels. U.S. and Canadian workforces saw the highest levels of daily stress globally: 57%, while in Western Europe, stress declined to 39% from 46% in 2019. Whether stress is high, moderate or low, leaders must address the mental and emotional impact on employees or risk high levels of burnout and lower productivity.

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